Heathrow was in “total turmoil” this morning after airlines were forced to reschedule or cancel dozens of flights, disrupting the travel plans of thousands of passengers.
In a rare “schedule intervention”, last night London West Airport told the 20 largest airlines that it would have to move 30 flights from the morning peak because the travel hub couldn’t accommodate the large number of passengers in the terminal. rice field.
This means that at least 5,000 travelers have awakened and discovered that this morning’s flight was affected or canceled.
“The complete turmoil at Heathrow Airport this morning,” said the person who tweeted, “BA flights were canceled and customer service was zero!”
Another brand, Terminal 5, is a “shameful shambles,” adding:
The problem seems to have started overnight, with singer-songwriter Stacey Jackson disembarking until morning after complaining that the airport was “closed” and he had to wait at the tarmac for at least two hours after landing. I was told that I was waiting for. There are no staff at the airport.
“This is legally silly,” she tweeted.
Passengers at Heathrow arrived at the airport today to find the misery of the trip because the flight was canceled overnight.The photo shows two passengers waiting with their luggage at Terminal 5 this morning.
This morning, people are lining up at Terminal 5 at Heathrow Airport.The airport told the 20 largest airlines that it would need to move 30 flights from its peak this morning
Passengers line up their suitcases at check-in at Terminal 5 this morning.The flight was canceled and delayed after the airport boss told the airline that it could not accommodate the large number of travelers at today’s terminal.
A group of travelers will sit in Terminal 5 this morning while waiting for their flight.At least 5,000 passengers woke up this morning and discovered that the flight was canceled or delayed.
The UK’s largest airport predicts that 98% of its flights will operate as planned, but most passengers on affected flights are expected to rebook and fly during non-peak hours today. I am.
As the world emerges from the Covid pandemic, a shortage of staff amid an unprecedented surge in demand continues for months of chaotic scenes at airports across the country.
Heathrow Airport was first confused in March as bosses struggled to hire enough workers amid widespread labor shortages in the UK.
The situation is at risk of worsening as British Airways staff also threaten to strike.
An airport spokesman said today, “At the peak of the morning, we expect more passengers than the airport can currently serve, so to keep everyone safe, 30 from the peak of the morning. I asked the airline to remove the flight. ”
“We work with airlines to rebook affected passengers on other off-peak flights so that as many people as possible can escape tomorrow. We apologize for the impact this has on travel planning. “
Airlines may be left with large claims, depending on the number of passengers who can reroute quickly.
In line with EU 261 law, airlines need to try to find alternative passengers, including rivals.
Passengers arriving at their destination more than two hours late are entitled to compensation.
The Civil Aviation Bureau said: Instead, I booked that alternative transportation. ”
Heathrow sources told the Times that airlines with passengers need to pay compensation and then “take over the problem” at the airport.
This morning, a woman is sleeping on a bench at Terminal 5 at Heathrow Airport.Passengers named the cancellation “Shameful Shuraba”
Terminal 5 passengers will line up at check-in this morning.Most passengers affected by the flight are expected to be rebooked and placed on today’s non-peak hours flights.
Passengers at Heathrow tweeted this image this morning after the airline was forced to cancel or reschedule 30 flights, naming the situation “total confusion.”
“Shameful Shuraba”: Huming passengers attack all night and this morning in the chaotic scene at Heathrow Airport, including singer-songwriter Stacey Jackson, who said he waited at the tarmac for at least two hours late last night. It hung.Morning to disembark due to lack of staff
A painfully long line was reported at Birmingham Airport this morning as a sun-hungry Englishman tried to flee for summer vacation.
One named it “f ***** g nightmare” and another said there was a meandering line “until arrival”.
There were also frustrated passengers at Stansted this morning when one Ryanair flight from Poland was delayed at Krakow Airport and landed after midnight.
Stephanie Bosset, a filmmaker and journalist on board the plane, posted a video on Twitter showing a traveler lying on the floor of the airport at 1:00 am after landing in the United Kingdom.
It was when the government announced a 22-point plan to tackle the flight turmoil this summer to avoid the repeated travel turmoil seen at the airport during Easter and Jubilee vacations.
“There is no excuse for widespread turmoil,” said Transport Minister Grant Shapps, and vacationers “definitely deserve.”
Travel demand reignites as schools in Scotland and Northern Ireland dissolve this summer and schools in England and Wales close in about three weeks.
The government’s action plan urges airlines to confirm that the schedule is “deliverable,” pardons for slot rules, and allows new air workers to begin training before passing security checks. It includes many previously announced measures, such as.
A new passenger charter will be published within a few weeks, providing passengers with a “one-stop guide” to inform them of their rights and what to expect from airports and airlines during the flight.