A perfect match [eBook Launch]

Are customer training and blended learning a perfect pair?

Building brand loyalty and retaining customers is not an easy task. So, how can you get them to come back and get fully engaged with your customer base? This eBook shares tips for combining customer training and blended learning to overcome traditional training obstacles and choose the best approach for your business needs.

eBook release

Customer training and blended learning: a perfect match

Blended learning can transform your customer training. Find out the what, why and how in this eBook and get ready to build a successful training program.

Is blended learning really the best?

Blended learning gives you the opportunity to build a flexible and personalized customer training program. They can train on their own time to learn about your products and services or even participate in online communities that promote brand loyalty. Another advantage is that they can quickly find the information they need, such as how to get the best out of their new purchase or tips on how to maintain it to get the best value for money.

About this eBook

Why are blended learning and customer training a perfect combination? Here’s a taste of what you’ll find in this guide:

• What is blended learning? – Discover the different types of blended learning that can be used for customer training (and more).
• Seven reasons to invest in customer training – Let’s discuss 7 reasons why customer training should be part of your strategy.
• Blended learning versus traditional customer training – Check out some of the challenges and limitations associated with traditional customer training.
• 13 happy reasons to use blended learning for customer training – Blended learning for customer training doesn’t just help solve challenges.
• Blended learning strategies to train customers – Find out what blended training techniques are out there and how to choose the best one based on your needs and resources.
• Blended learning in action – Handy tools you need to build your blended learning programs and train your customers successfully.
• The challenges of using blended learning for customer training – Explore the most common obstacles and some workarounds.
• Is your blended learning approach to customer training successful? – Discover four ways to measure the results of your blended learning programs.

Conclusion

Download the eBook Customer training and blended learning: a perfect match to use this approach in your consumer education program.

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