Emotional intelligence in the workplace

How emotional intelligence fits into the bigger L&D picture

One of the core elements of making teamwork work is empathy. Employees not only need to know how to navigate stressful situations and see things from different perspectives, but also understand how to manage their own emotions. This eBook from EI shows you how to foster emotional intelligence in your L&D programs and why it is such a critical aspect of employee development.



eBook release

Emotional intelligence and workplace learning – the what, why and how

Learn how to use emotional intelligence as a common thread when designing learner-centered approaches to training.

Emotional intelligence in the workplace under scrutiny

Are there co-working conflicts in the workplace? Do you notice an employee’s stress level rising due to seemingly common problems? These could be signs that it’s time to make the most of emotional intelligence to personalize training and help team members communicate more effectively. Emotional intelligence is all about acknowledging and managing emotions in a healthy way. Rather than losing their cool when someone makes a comment or remarks that could offend a co-worker because they simply don’t know it’s insensitive, employees with high EI know how to handle situations tactfully and with a clear understanding of how their actions or behavior may be perceived by others.

About this eBook

What are the benefits of creating learning experiences centered on emotional intelligence? How can your organization develop L&D initiatives that are recognizable, relevant and attractive? Here’s a quick glimpse of what you’ll find in this guide from EI:

  • Why should L&D focus on employee experience?
  • A guide to applying a learner-centered design approach to your learning programs
  • How to develop emotional intelligence in your learning programs
  • How to harness emotional intelligence to humanize and enhance the learning experience

How to get your copy

Download the eBook Emotional intelligence and workplace learning – the what, why and how to create personalized, student-centered programs for your teams.


eBook release: home base

Home base

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