How to delete your eBay account

Closing your eBay account is final as you will no longer be able to sell on the site or access My eBay. While it is always possible create a new account, you will lose all feedback and your purchase and sales history that has been used to build your reputation. So make sure you want to delete your eBay account before making the decision.

Read more: Cancel an eBay order

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To delete your eBay account, go to Contact us from the home page and select Account. below SettingsTo elect Close your account and delete your data.

How to delete your eBay account

Before you can close your eBay account, you need to take care of a few things. Here’s a quick checklist to prepare:

  • Pay any outstanding fees or other sales charges that need to be processed to your checking account.
  • Make sure your available funds are zero.
  • Have no open bids on an article.
  • Cancel all your subscriptions.

If you meet all of the above requirements, scroll down to the bottom of the page and click Contact us below Help & contact.

eBay contact us

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Select on the customer service page Account below Browse Help articles.

help articles ebay

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Scroll down to select the article by Close your account and delete your data below the Settings section. You may need to click View more articles to see it, because it’s not necessarily something eBay likes to advertise.

close your account

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You can then read eBay’s policy on deleting your account. To summarize, it generally takes 30 days to close an account after you submit a request, but it will take longer if you’ve recently bought or sold an item. If you change your mind, you have seven days to reopen your account. Otherwise, eBay will delete all your personal information. Click Close account and delete my data to complete the process.

delete ebay account and data

Select a reason to leave eBay. You may need to choose additional reasons, which eBay will use as feedback to improve their site.

delete ebay accountn reasons

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After that, check the box to confirm that you understand the consequences of closing your account. Then click Apply a request to delete your eBay account.

delete ebay account request

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Frequently Asked Questions

If you delete your eBay account, you will no longer be able to sell on the site or access My eBay and you will lose all personal information.

Yes, eBay removes inactive accounts. If an account has been inactive for more than six months, eBay will notify the user within 30 days to log into their account to keep the account active.