AN EX retailer who spent five years in a Nike store has discovered how customers can score a new pair of sneakers without paying a dime.
The woman said you can just swap an old pair for brand new shoes within a year of purchase, assuming they are “defective”.
In the clip she posted to TikTok, the woman, who now works as a hairdresser, explained: “Defect is considered normal wear and tear on shoes.”
Holding a worn-out Nike shoe in front of the camera, she explained that “defects” could indicate a faded or worn Nike tick on the side of the shoe, or that the front of the sneaker is beginning to peel off.
Another reason for you to grab a free pair could be because your current pair’s laces are breaking, or the “bubble” that some Nike styles have “popped”.
“Any one of these is considered defective,” she said. “So what they’re going to do is return them to you if they’re defective, give you a gift card, and you can buy a new pair.”
Her video drew a lot of response from shoppers raving about the idea of getting a free pair of shoes.
However, many remained skeptical until a woman revealed that she had scored a new pair for her son by using this hack.
She wrote: “You go online and fill out the form. All you have to do is look at the label inside the shoe to see the dates. I just got my son’s shoes done.”
She explained that she did it last month and that her son received a $200 gift card to spend online.
Some people have claimed that the time you can return a pair is only 30 days.
While it is not known whether the same policy applies to Nike UK, the returns policy does state that “defective or defective products may be returned with valid proof of purchase within two years of delivery of the order or date of purchase in store.”
According to the website: “If your item is faulty or defective and it has been less than 30 days since your purchase, simply choose one of the options above to return the item.
“If it’s been more than 30 days since your purchase, please Contact us to return the item.”
And continues, “Defective or defective products may be returned with valid proof of purchase within two years of order delivery or in-store purchase date.
“Some Nike products have specific written warranties and/or warranties.
“Refer to the product label, label, or warranty card for specific return guidelines.”
So while there’s a chance you’ll receive a gift card for a new pair of shoes, this isn’t always the case – but it’s definitely worth giving it a try.
4
4
4