Compliance training Online courses: workplace risks to address

What risks should you address in online compliance courses?

What are the most relevant risks and how do you prepare your team with online compliance training? Due to the pandemic, compliance is more important than ever. As new issues arise, employees need to be aware to avoid contamination and ensure workplace safety. However, there isn’t enough time (or cognitive space) to address every hazard that workers may encounter at work. But there are a few topics that ALL compliance training programs should cover. Regardless of your industry, employee background or business goals. So, what are the most common challenges to include in your L&D strategy?

7 workplace risks to cover in online compliance training

1. COVID-19 Safety

It is at the forefront of everyone’s thoughts. So it should be on top of you compliance training to-do list. COVID-19 safety topics range from social distancing to proper gear. Your employees work remotely, but they may need to come into contact with customers. For example, they have scheduled an on-site appointment and need to know what gear to wear. What should they do to prepare for the trip? If they work in remote call centers, what are the protocols for interacting with colleagues?

2. Data Security

Data security is one of the most common compliance risks in the digital age because virtually everything happens online. Employees send sensitive documents and collaborate remotely with colleagues. They also collect information from customers and customers. All these tasks make them vulnerable to attack. Such as hacking and data breaches. So, how can they keep data safe and deter hackers? What happens if there is a possible breach of your firewall or if someone has accessed the database without permission? Who should they report it to and what are the protocols?

3. COI Violations

Conflicts of interest are one of the most challenging compliance topics because there are gray areas. For example, what is customer bribes? Is it ethically wrong to hire a friend or relative even if they are the most qualified candidate? So some of the best training activities are focused on the real world. Such as simulations, branching scenarios and demos that explore the many nuances of COI compliance. Because these resources enable employees to distinguish right from wrong in a practical context. Instead of just reading all the rules and drawing their own conclusions.

4. Harassment

Harassment takes many forms in the modern workplace. From cyberbullying to sexual misconduct. Employees don’t have to be in the same physical space to feel harassed. For example, a coworker might make an uncolored joke at a live event that makes them feel uncomfortable. Or a client sends them ten emails a day that are completely off topic and they start snooping into their personal lives. As such, your anti-harassment compliance online training course should cover the whole spectrum. Outline all policies and protocols so staffers know how to identify harassment and report it to their superiors.

5. Work-Related Injuries

Since your team is working remotely, the usual workplace accidents probably don’t apply. So they don’t have to worry about heavy machinery or slippery floors. The exception is geographically dispersed staff members who work in remote locations. Such as call centers and shops. Work-related injuries are mostly related to repetitive strain and improper ergonomics. For example, they sustain a wrist injury or back pain because they don’t take frequent breaks. Or maybe their attitude is contributing to the problems. So you need to assess physical risks and then create personalized compliance training tools. Ask them to chart their workday and keep track of how long they spend at the computer or workstation. Then identify the potential hazards based on their duties and roles.

6. Emergency Preparedness

In many ways, the pandemic has changed the way we define “emergencies.” Because most of us have never considered global outbreaks a possibility, outside of sci-fi movies, of course. Employees must be prepared for any emergency that comes their way. Be it a fire, natural disaster or pandemic related incident. Some of the best training tools are demos, simulations, and serious games. As well as tutorials that teach them how to deal with unexpected events without succumbing to pressure. It is also best to create a microlearning library to handle the most common emergencies. For example, a five-minute video clip highlighting evacuation procedures. Or what to do if another lockdown is ordered and they have to telecommute at the last minute.

7. Violations of Company Policy

Another risk to consider with your online compliance training program is policy violations. These rules and guidelines are there to ensure worker safety in all its forms. That includes physical, emotional and mental well-being. As well as to maintain a positive brand image. Therefore, it is essential to raise awareness of policies that align with their work tasks and departments. Then emphasizes the importance of compliance and all the consequences that come with it. For example, what happens if they don’t follow protocols and a colleague is injured? Don’t just give them generalizations. Make it personal so they know how all the rules and regulations relate to their roles and responsibilities.

Conclusion

The challenge many organizations face is the ticking clock. You need to train your team now so that they avoid all the common pitfalls. One of the main reasons to hire an outsourcing partner for your compliance online training courses is the fast turnaround time. You need to address these issues as quickly as possible to mitigate risk and keep everyone safe at work. Check out our free online directory to find the right one compliance training providers for tailor-made or ready-made solutions.

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