How to track your order on eBay

Now that you’ve found a bargain or won an auction on eBay, you’re probably wondering how long you’ll have to wait to get your hands on your item. eBay usually sends this information by email, but you can always check your purchase history for updates on the estimated delivery date. Whether you are a account or a guest, here’s how to track your order on eBay.

Read more: Find a seller on eBay

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To track your order on eBay, go to: My eBay–> Purchase History to find the tracking number and expected delivery date.


GO TO YOUR ORDER TYPE

How to track your eBay order

If you’re a eBay account, you can track your orders from your purchase history. Click My eBay and select Purchase history from the drop-down menu on the home page.

purchase history

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Here you can track the shipping progress for each item you have purchased after the seller ships your item. If your seller uses a tracking shipping service, you can view the carrier information and current location of your order by clicking the tracking number. If your item doesn’t have tracking, you can still see the estimated delivery date for your package.

Track order

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If you think the seller is using a tracked service but don’t see a tracking number, they may need to upload it. It’s a good idea to check your shipping options before purchasing the item, but you can contact the seller to ask them to add tracking.

How to track your eBay guest order

While you have to create an eBay account to start selling items, you can buy items as a guest. However, you will need the order confirmation that eBay sent to the email address you provided at checkout. To help find that, the subject line of the email should be “Order Confirmed.”

eBay order confirmed

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In that email, click View order detailsand select on the next page View shipping information. You will then find a delivery status bar with the shipping service, tracking number and current location of the item.

Delivery info eBay order tracking

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If you don’t see the tracking information, you can select: Contact the seller on the Order Details page and ask the seller to upload the tracking number. If you can’t find your guest order confirmation email, click this link for eBay to resend your order information.


Read more: Opening an eBay Business Account

Frequently Asked Questions

Find the order confirmation email eBay sent you and click View order details.

Once the seller uploads a tracking number, eBay converts it into a global tracking number that the buyer and seller can use to track the item through delivery. You can find the worldwide shipping tracking number in your order details or purchase history.